Return & refund policy

You have 15 days from the delivery date to initiate a return request.

To be eligible for a return, the product must be unused, in identical condition to how you received it, with original factory tags, labels, and protective wrapping intact in its original packaging.

Once your returned item is received at our Ahmedabad factory warehouse, our quality inspection team will inspect the item within 48 business hours.

Upon approval, your refund will be processed promptly, and credit will automatically be applied to your original payment method (or bank account for COD orders) within 7–10 business days.

Every Parth basket undergoes stringent quality checks before packing. However, in the rare event that an item is damaged during transit or contains a manufacturing defect, please contact our support team within 10 days of receiving your shipment.

We will immediately arrange a hassle-free replacement dispatch at zero additional cost to you.

To initiate a return or exchange, please reach out to our service team at [email protected] or message our WhatsApp support desk at +91 7567577585 with your Order ID and photos.

If you have questions regarding return status or sizing assistance, please visit our Customer Support Portal or call us Monday through Saturday.