Shipping & delivery policy

All confirmed orders are processed and inspected at our Ahmedabad manufacturing plant within 1–2 business days. Orders placed on Sundays or gazetted public holidays are processed on the subsequent working day.

Shipping charges, if any, are clearly calculated based on shipment volumetric weight and pin code tier during checkout before you finalize payment. Selected promotional items and bulk order quotas qualify for free Pan-India road transport.

The moment your consignment is handed over to our logistics partner, an automated dispatch notification with the Waybill / AWB tracking number is shared via WhatsApp and email. You can track transit progress in real-time until delivery.

Estimated delivery typically ranges from 5 to 8 business days depending on delivery state and pin code accessibility. Tier 1 metro hubs typically receive shipments faster than remote upcountry destinations.

To prevent bends, scratches, or moisture damage during freight transit, every Parth basket is wrapped with heavy-gauge LDPE film, foam corner protectors, and sealed in multi-ply heavy duty corrugated master cartons.

Please ensure complete building name, street, nearby landmark, and correct 6-digit postal code are provided during checkout to prevent courier delays or return to origin.

For courier escalation, expedited dispatch requests, or delivery queries, contact our dispatch coordinator at [email protected] or call +91 7567577585.